Privacy and Return Policies

EkoCharlee ("us", "we", or "our") operates the website www.ekocharlee.com (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Site and the choices you have associated with that data. We use your data to provide and improve the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Refund Policy

We offer a full refund within 20 days of purchase for any item that is found to be faulty or damaged. If you are not entirely satisfied with your purchase, we're here to help.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.